Frequently Asked Questions

Arrival & Departure Hours

Welcoming you to our villa begins with a seamless check-in process, available from 3:00 PM to 10:00 PM, designed to suit your travel plans with ease and flexibility.

As the time has come to gather your memories and say farewell to the Aegean Sea, we would like to inform you that our check-out procedure takes place from 8:00 AM to 11:00 AM. We really hope that you enjoyed and cherish every moment of your stay with us.

Do you allow pets?

We kindly inform our guests that pets are not allowed at our villa. This policy is in place to ensure the comfort and well-being of all our guests during their stay. We appreciate your understanding and cooperation in respecting this aspect of our accommodation guidelines.

What happens if a guest damages a property?

We are more than happy to offer a well-maintained environment for all our guests. In case of accidental damage to a property during your stay, we kindly request a direct and immediate notification to our management team. This approach enables us to assess the situation promptly and discuss the most appropriate course of action, ensuring a fair and transparent resolution for all parties involved.

Prompt reporting not only facilitates a smoother resolution process but also allows us to maintain the high standards of our villa for future guests. We understand that accidents happen and we appreciate your cooperation and understanding in these situations.

Do you allow public gatherings or parties?

Our Policy on Gatherings and Social Meetings

In keeping with the serene and tranquil ambiance of our villa, we gently remind our guests that while soft social meetings are welcome, larger public gatherings and parties are not permitted. Our villa serves as a haven for relaxation and rejuvenation, and in order to preserve this atmosphere for all guests, we encourage gatherings that align with the peaceful nature of our surroundings.

We invite you to enjoy the company of your family and friends in a manner that respects the quiet and restful environment of our villa and its neighborhood. This approach ensures that every guest can experience the beauty and serenity of Kardiani without disruption.

Thank you for understanding and adhering to this policy, helping us maintain the perfect setting for a tranquil retreat.

What is the "Quiet hours" policy for the area?

Quiet Hours for a Peaceful Stay

In respect to the traditional character of Kardiani and the harmony of our neighborhood, we kindly ask our guests to observe quiet hours from 22:00 onwards. This policy is in place to ensure that everyone—guests, residents, and our valued neighbors—can enjoy the tranquility of our village setting.

We believe that the serene environment of our location is one of its greatest assets, and maintaining this calm atmosphere is essential for a truly restful and enjoyable stay. During these quiet hours, we encourage activities that are in keeping with the peaceful nature of the surroundings, allowing for a harmonious experience for all.

Thank you for your understanding and cooperation in preserving the unique charm and tranquility of our beloved village.

Is there a parking seat for my car?

Please be advised that while our villa does not offer private parking facilities, convenient public parking is available just 50 meters away from the property. This nearby location provides easy and accessible parking options for all our guests, ensuring a hassle-free arrival and departure experience.

We have to mention though that during the season July-August, the public parking may be overcrowded during the day due to the excess number of temporary visitors.

We appreciate your understanding and we are more than happy to assist with directions to the public parking area or any additional information you may need to ensure a smooth and enjoyable visit to our beautiful villa in Kardiani.

How often is the cleaning service?

Please note that our villa does not offer daily cleaning services during your stay. However, we fully equip it with all necessary maintenance utilities. This approach allows us to offer a more private and personalized experience, while also empowering our guests to create a home away from home atmosphere. We appreciate your understanding and we are more than happy to answer any questions about the provided amenities.

Children's safety

While we warmly welcome families, our villa is primarily designed according to the traditional local architecture and may not cater to the needs of young children.

Features such as low balcony walls, require vigilant supervision of children at all times. We emphasize the importance of adult supervision to ensure the safety and well-being of all our guests, making your stay both enjoyable and secure. We appreciate your understanding and cooperation in maintaining a safe environment for everyone.

Accessibility Notice

We wish to inform our valued guests that, due to the distinctive characteristics of traditional Cycladic settlements, navigating through Kardiani may involve traversing numerous public stairways that lack handrails. Our villa is conveniently located just 50 meters up a stairway from the village entrance. While we are actively exploring improvements, please note that our villa currently does not offer specific in-house aids for individuals with mobility issues. As such, accessibility to both our residence and the broader village of Kardiani might present challenges for guests with mobility concerns.

Nevertheless, we are always at your disposal for any further information on the matter

Didn't find what you are looking for ?

We’ll be happy to help !

For Reservation related topics :

Reservations : +302310227771
(via Horizone Accomodation Services)

Active guests can always call us at :

Host : +306984590301
(Available in Viber & WhatsApp)

Pre-reservations and general topics

Email us at perftasteri.kardiani[at]gmail.com
We’ll be happy to answer your questions!